Early in the diagnosis phase I had gone to my dentist to see if an infection in my mouth was causing the swollen lymph nodes. She saw me immediately, did x-rays and an exam, wrote me a letter explaining what she found along with her contact info to give to my doctor, and wouldn't take payment. She ended the visit and asked me to let her know what they found. Her caring and concern blew me away. I mean, I've always liked her, but she took it to a whole new level this time.
So the other evening I was doing a search to see if I could find an email address to contact her with. Of course some of the first results were those doctor bio sites with reviews. I checked out a few of them to see if they had any email address listed. I was shocked to see on the two sites I visited that all the reviews were negative!
I've been going to her for years now and she's always been great. I've always been very particular about my dentist and have had several negative experiences in the past with other dentists. However, she's always been professional, caring, communicative, and cost conscious.
The only thing I could see that people may not like about her is that she's not overtly "friendly", kinda like me. She's straightforward and honest, which I personally value more.
Anyway, it got me thinking. Maybe I shouldn't put so much weight on an Internet review and automatically write off a doctor because of a few negative reviews. I should talk to the doctor and get a feel for him myself. Could be that I really like him.
No comments:
Post a Comment